Frequently Asked Questions:
Here are some of the many questions that we are frequently asked about Niagara Falls. If you have a question that is not answered here, please contact us.
Q: Does the Niagara Falls Close?
A: No, the Niagara Falls is never closed. The state park and viewing Niagara Falls is open to guests 24 hours a day 7 days a week.
Q: Can I see the Falls and enjoy the attractions in the winter?
A: The Niagara Falls State Park is open year round for viewing the Falls. However, some of the attractions at the Falls are seasonal. The Maid of the Mist boat ride runs from May through late October. Opening date depends on the ice conditions of the river. The Cave of the Winds full tour ends late October for the season. There is a partial Cave of the Winds tour in which you descend 175 feet in an elevator alongside of the Bridal Veil Falls and view the falls from an observation deck. The State Park Visitors Center’s phone number is (716) 278-1796. Website is www.niagarafallsstatepark.com.
Q: Can I take my dog into Niagara Falls State Park?
A: Yes, you must have dogs on leashes and clean up after them.
Q: Do I need a Passport to ride the Maid of the Mist?
A: No, passports are only required when entering another country or returning to the United States. They are not required to ride the Maid of the Mist.
Q: Can I take my pet on the Maid of the Mist or other attractions?
A: Pets are not allowed on the attractions.
Q: Are there accommodations within walking distance to the Falls and Casino?
A: Yes, you can contact accommodations located on Third Street, Fourth Street, Main Street, Rainbow Boulevard, Buffalo Avenue (Block 600 and lower), or Prospect Pointe. Visit Niagara Falls Hotels for more information.
Q: Should I call ahead for hotel reservations?
A: Yes, you should always check hotel availability ahead of time. You can book Niagara Falls Hotels online or over the phone. Visit Niagara Falls Hotels for more information.
Q: Where can I park a RV or motor home?
A: Parking for RVs and motor homes is free at the Aquarium of Niagara at 701 Whirlpool St. Niagara Falls, NY 14301 or for parking on Goat Island please call the visitors center for more information at (716) 278-1796.
Q: What is the closest airport to Niagara Falls?
A: The Buffalo Niagara International Airport
Q: What public transportation is available from the Buffalo-Niagara International Airport?
A: Public transportation to Niagara Falls is available through shuttle, bus, taxi, limo, and car rental. Visit Niagara Falls transportation for more information.
Q: How can I get around the county if I don't have my car?
A: There are plenty of options for traveling around Niagara County. Bus, shuttle, taxi, limo, and car rentals are available. Visit Niagara Falls transportation for more information.
Q: Where is the Train Station?
A: The Amtrak train in Niagara Falls stops at 27th Street & Lockport Road, Niagara Falls, NY 14305.
Q: How far is the Train Station from the Falls?
A: The train station is approximately 10 minutes driving time from Niagara Falls.
Q: Where is the Bus Station?
A: There is a hub for the NFTA bus near the Fashion Outlets of Niagara Falls USA. There are also several stops in Niagara Falls and the Downtown Niagara Falls area. In addition a shuttle runs non-stop service between the Buffalo-Niagara International Airport and Niagara Falls. One-way fare (in most cases) is $2.35. Consult the schedule - Route 210 For more information visit Niagara Falls Buses
Q: Where I can I exchange my money into Canadian?
A: Currency exchange is available at any bank or at the Seneca Niagara Casino located on Third Street.
Q: Where is Marineland?
A: Marineland is located in Ontario, Canada.
Q: Where is Niagara On The Lake?
A: Niagara On The Lake is located in Ontario, Canada
Q: What is the legal drinking and gambling age?
A: The legal age to consume/purchase alcohol and gamble is 21.
Q: Is there a hotel in the Seneca Niagara Casino?
A: Yes, the Seneca Niagara Casino offers a 26-level hotel. Visit Niagara Falls Hotels for more information.
Q: Does the Cave of the Winds tour go behind the Falls?
A: Unfortunately, the 'cave' collapsed several years ago, however, the Cave of the Winds tour brings you 20-feet away from the Bridal Veil Falls. You can stand on 'Hurricane Deck' and experience storm like conditions. Experience the Falls up close and personal!
Q: Is there a height restriction for the Cave of the Winds tour?
A: In order to go on the Cave of the Winds tour you must be at least 42 inches tall.
Q: Can I walk over the bridge into Canada?
A: The Rainbow Bridge is walking distance from Niagara USA. You will need proper identification, a valid Passport, Passport Card, or Enhanced Driver's License. For more information on international travel or acceptable identification visit Niagara Border Crossing.
New York City is 420 miles from Niagara Falls.
Toronto is 90 miles from Niagara Falls.
Boston is 475 miles from Niagara Falls.